What is a Home Care Package?
A Home Care Package is an Australian government funded support at home program that provides funding to seniors for the services necessary to live independently at home.
A Commonwealth government Home Care Package (HCP) will subsidise the costs of in-home aged care services.
Services included in a Home Care Package can range from personal care and domestic assistance to nursing services and social support. These packages are flexible, and you choose the services that suit your specific needs.
How do I Get a Home Care Package?
To get a government Home Care Package you need to be assessed by the Aged Care Assessment Team (ACAT). To be assessed you need to apply at MyAgedCare.gov.au/help-at-home. An ACAT assessor will visit your home to discuss your needs and eligibility.
Once you have been assessed as eligible to receive a Commonwealth Home Care Package, you will go on to a waiting list until a package becomes available for you. You will also receive an approval letter stating your HCP level of funding 1,2 3, or 4.
While you are waiting for your package you can research Commonwealth Home Care Package providers, like Mayflower, to see what services we can offer.
Call us on 1300 522 273 to find out how we can help.
What are the Home Care Package Levels?
The four levels of Home Care Packages are designed to meet different care needs and have different levels of funding:
HCP Level 1: $10,588.65 per year – Basic care needs, 1 to 2 hours of care services per week.
HCP Level 2: $18,622.30 per year- Low-level care needs, 2- 3 hours of care services per week.
HCP Level 3: $40,529.60 per year- Intermediate care needs, 6-7 hours of care services per week.
HCP Level 4: $61,5440.45 per year- High-level care needs, 9-11 hours of care services per week.
What do Home Care Package Providers do?
As a government Home Care Package provider, we can provide you with the in-home aged care services that you need. Our case managers will ensure you get the most out of your aged care package.
Why Choose Mayflower for Your Home Care Package?
As a not-for-profit provider, Mayflower Home Care is committed to keeping costs low, ensuring that more of your funds are dedicated to the support at home services you need.
With no hidden fees and no basic daily care fee, you can trust that what you see is what you get.
Mayflower is one of the few providers offering both managed and self-managed Home Care Packages (HCP), giving you the flexibility to choose the option that best suits your needs.
We pride ourselves on transparency, providing a clear and straightforward guide to all fees and charges associated with our Home Care Packages.
Contact us on 1300 522 273 Home Care Package advice.
Self-Managed Home Care Packages
One of the unique features of Mayflower Home Care is our Self-Managed Home Care option.
When you self-manage your HCP, you are choosing minimal case management support. Mayflower will still provide you with a case manager to do the initial set up of your services and be available for further support.
You will be provided with flexible options to choose your own service providers and the way your services are delivered. Mayflower will also do safety and assurance checks, such as police and insurance checks for all contracted services recommended to you.
In addition, we will provide annual home visits to make sure your Home Care Package is providing the right care for you.
The Advantages of a Self-Managed Home Care Package Include:
Lower fees- Case management costs are reduced to a flat 12% rate, rather than charging an hourly case management fee.
Freedom of choice- You have more choice of what your Home Care Package is used for, ensuring that you receive the care you need on your terms. You will have greater control over your care services, choosing how and when they are delivered.
Case Managed Home Care Packages
Mayflower clients can choose a fully case managed HCP. This option provides you with a case manager to support your Home Care needs and services.
Managed Home Care requires a fee for case management hours of between 18% to 20% funded through your HCP. With managed Home Care, there are more case manager home visits and support for your carers.
Mayflower will also coordinate the services provided to you.
Speak to one of our friendly team on 1300 522 273.
Better Ratios for Individualised Care
Our case managers have qualifications in nursing and community care, so they can support you whether you choose a self-managed or fully managed Home Care package.
The ratios are 45 clients per full-time case manager, and ratios reduce determined by the days your case manager works. Other providers have a ratio of 80 clients per case manager regardless of the hours they work.
Mayflower’s favorable case manager ratios ensure you receive personalised, flexible support, making it easy to access your case manager whenever you need them.
Home Care Package Services We Provide
Mayflower Home Care offers a comprehensive range of services provided by us or our partners, including:
Personal care. (e.g. help with dressing and bathing)
Domestic assistance. (e.g. cleaning and laundry)
Meal preparation and grocery shopping.
Nursing services, including wound care, medication management, continence care, diabetes management, and catheter care.
Social support.
Transport to appointments and social activities.
In-home respite.
Palliative care.
24-hour and overnight care.
Mayflower organises your care and services via partnerships with other providers for:
Allied Health.
Home maintenance for safety.
Assistive technology and mobility equipment.
Gardening.
When you choose Mayflower Home Care, we work with you to choose the care and support at home services that best suit your needs, and you choose the way you want to manage your care and services.
Call 1300 522 273 to find out how we can help you.
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Are There Home Care Package Fees?
There are fees for providing and managing home pare package services. As a not-for-profit organisation, our prices are lower than other providers. With a Mayflower Home Care Package, you do not pay a basic daily fee.
Home Care Package fees are means tested by the government based on your income. The income tested care fee for full pensioners is $0 and for part pensioners is up to $6,661.80 per year. Self-funded retirees can pay up to $13,323.68 per year.
View our Home Care pricing.
Why Choose Mayflower for Home Care in Melbourne?
Person-Centred Care
We take a collaborative, relationship-based approach to delivering personalised Home Care. Since we put people first, you’re always in control.
No Hidden Fees
You won’t face any set-up fees, daily charges or exit fees when utilising Mayflower’s Home Care in Melbourne.
Flexible Services for Changing Needs
From Home Care to Retirement Living and Aged Care, we offer a suite of services that can be tailored to your evolving needs.
Not-for-Profit Structure
As an independent, community-based organisation created to enhance the wellbeing of older Australians, our profits are reinvested to further develop the services we deliver to our community.
Frequently asked questions
Who is eligible for a Home Care Package?
To qualify for a Home Care Package, you must be at least 65 years, or 50+ for Aboriginal and Torres Strait Islander people. You need to be registered with My Aged Care and assessed by an Aged Care Assessment Team (ACAT) as requiring support to remain living independently in your own home. Your financial situation does not affect your ability to access a Home Care Package, though you may be asked to contribute towards the cost of your services, depending on your circumstances.
What does a Home Care Package include?
Home Care Packages provide funding for in home aged care. People are assessed at one of four aged care levels, each with varying funding amounts to suit different aged care needs. A Home Care provider can advise you of the services that you can access through your HCP.
How do I apply for a Home Care Package?
It can feel a bit daunting to apply for a Home Care Package, but there are some simple steps you can take that make the process easier. To start the process of applying for My Aged Care Home Care Packages, follow these steps: (1.) Register with My Aged Care and Apply for an Aged Care assessment. You can do this through the My Aged Care portal or by calling 1800 200 422. (2.) An assessor will visit you to discuss your needs and eligibility for a Home Care Package. (3.) After the assessment, you will receive a letter stating your approved funding level and be placed on a waiting list. (4.) Research and choose an approved provider, like Mayflower, to start your services once your package is assigned. (5.) When your Home Care Package has been assigned, call Mayflower to begin your Home Care Services.
How long can I expect to wait for a Home Care Package?
Home Care Packages are provided based on a national priority system that considers the date you were approved, and the urgency of your care needs. The current wait time is between 6 - 12 months, although this varies depending on your package level and priority.
What can I use a Home Care Package for?
A Home Care Package provides a variety of coordinated services to help with everyday tasks, allowing you to enjoy independence for longer. Some of the main services that are included in a Home Care package are: - Laundry and housework assistance. - Nursing and allied health. - Shopping and transportation. - Gardening. - Social support. - In-home respite. - Home maintenance and modifications. - Assistive technology to help aid care in the home.
Where do you provide Home Care Packages?
Mayflower provides Home Care Packages in various suburbs across Melbourne’s Southern, Northern, Eastern, and Mornington Peninsula regions. We are constantly expanding our network to serve more local communities. To find out if we offer services in your area, please contact us. For more information or to start your journey with Mayflower Home Care, contact us today. Our friendly team is here to assist you every step of the way.
What Languages Do your Home Care Providers Speak?
For people who need Home Care that do not speak English, our diverse team of care providers can speak over 26 languages, including Italian, Greek, Bosnian, Cantonese, Croatian, Filipino, French, Hindi, Hungarian, Macedonian, Mandarin, Nepali, Polish, Portuguese, Punjabi, Russian, Serbian, Sinhala, Somali, Spanish, Tagalog, Turkish, and Urdu. This list of languages does regularly change, so please contact Mayflower Home Care to see if we have staff that speak your language.
